Terms and Conditions

Tentative bookings may be held for 10 days after date of letter.

GROUP BOOKINGS
Cruises are confirmed when the required booking fee 30% or full payment is received depending on charter request. For private or group
cruises - all monies need to be paid 14 days prior to the cruise date and final numbers need to be advised.

For any bookings made via the web-site, the user must be over the age of 18 years or supervised by a parent who agrees to the contract and
the minor's use. The user must be truthful in information disclosed on the site and agrees to what he/she is booking and agrees to pay for it.
Payment Options: Direct Debit – Sydney Pearl Cruises Pty Ltd, Westpac Bank, BSB: 032-065 – Account Number: 255342
Reference: Full name or invoice number or Bank Cheque – made payable to Sydney Pearl Cruises P/L

REFUNDS
If the cruise is cancelled by Sydney Pearl Cruises due to mechanical, safety, weather or reasons beyond our control, Sydney Pearl Cruises will
refund payments made. No additional refund or compensation will be given.
Booking fees are only refundable on private charters, if cancellations are received at least 60 days prior to the booking date.
For group bookings, which do not involve a private charter, 30 days is required for cancellation.
In special events and calendar marked festive season events such as New Year's Eve, Christmas Day, Boxing Day, Australia Day, Valentine’s
Day etc no refund for cancellation is available.
No refund is given for "No show guests"

DEPARTING
Cruise details may be provided on the web site and will be confirmed with booking. Sydney Pearl Cruises reserves the right to change the
departure schedule at any time as necessary due to weather conditions or other reasons. Sydney Pearl Cruises reserves the right to cancel
tours, itineraries and days of operation as required.
Sydney Pearl Cruises suggests that all guests allow 15mins to turn up prior to the time of the vessel pick up, we take no responsibility for those
who miss the boat. It will be at guests own expense to catch a water taxi to board the vessel.

SAFETY
In the interests of safety no smoking is permitted in all areas enclosed on the vessel, smoking is only permitted in the designated sections of
the vessel, each vessel varies.
No one is allowed outside the rails restricted areas.
No intoxicated person will be permitted to board the boat.
For your own safety and comfort, high heels are not recommended.
Depending on vessel is dependent on the capacity of passengers.
The Captain of the vessel is in charge and has complete authority of the vessel and passengers.

SPECIAL NOTES
All costs are quoted in Australian dollars and include GST. Sydney Pearl Cruises reserves the right to amend charges of service as required.
Concession fares, where quoted, apply to Full Time Australian & New Zealand students and pensioners. Proof of identity must be shown.
Children's fares apply to children to under 12 years of age. All children must be accompanied by an adult responsible for their safety.
Any breakages or damages must be paid for in full to the vessel owners.
No food or beverages may be brought onto the boat unless written authorisation from Sydney Pearl Cruises Cruise Management is given.
Sydney Pearl Cruises and the Captain reserves the right to refuse entry to persons intoxicated, any person engaged in inappropriate and illegal
activities will be asked to disembark at the nearest wharf.
Passengers accept and acknowledge embarking on this vessel at their own risk, and Sydney Pearl Cruises will not be liable or responsible for
any injury or death to passengers arising or due or partly due to some negligent act or omission by Sydney Pearl Cruises or vessel owners or
any of their staff.
Any bond refund, as applicable, will be paid/mailed 48 hours after the function, subject to satisfactory inspection for damages.
Payment of booking fee constitutes acceptance of the above terms and conditions without signature.

TERMS AND CONDITIONS OF USE
This Statement outlines the terms and conditions governing all donations made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

PRICING
All prices quoted are subject to change at any time at the discretion of Sydney Pearl Cruises Pty Ltd. All prices are quoted in Australian dollars (AUD, $). Sydney Pearl Cruises Pty Ltd reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and do not include postage and handling. Postage and handling costs are not included as tickets for cruises will not be posted or delivered.

SHIPPING
No shipping of invoices for tickets will be provided. It is the sole responsibility of the person/s donating to retrieve and make suitable copies of all ticket purchase invoices. In cases where the invoice is not available or there is no website, send an email to enquiries@sydneypearlcruises.com.au for further instructions.

PAYMENT
Payment options provided by include Visa, MasterCard, Direct Credit, Paypal and most widely accepted credit cards. Cheques and money orders will not be accepted. Direct Credit Bank deposits must be cleared before confirmation of ticket purchase is accepted.

LICENSE AND SITE ACCESS
Access to the website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere apart from www.sydneypearlcruises.com.au unless written permission has been granted by Sydney Pearl Cruises Pty Ltd. You are granted access to website under the condition that you will not interfere, or attempt to interfere with any of the content.

LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Sydney Pearl Cruises Pty Ltd BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

LAW AND JURISDICTION
These Terms and any matter relating to this Site will be governed by Australian law and the Australian courts shall have non-exclusive jurisdiction in respect of them.

PRIVACY
We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services.

SECURITY
All of our credit card transactions online are processed by Paypal payment gateway and security systems. All transaction details are encrypted so you are safe to shop with Sydney Pearl Cruises Pty Ltd. Shopping at Sydney Pearl Cruises Pty Ltd is secure. This site uses the latest in security technology to ensure a safe & secure transaction during your shopping experience. You can enter your credit card number on a secure form and transmit the form over the Internet to a secure server without any risk of an intermediary obtaining your credit card information. Credit card orders are encrypted using Secure Socket Layer (SSL) protocol technology. Your confidential information is automatically encrypted in transit from your computer to ours using an encryption key length of 128-bits. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. The server sits behind an electronic firewall and is not directly connected to the Internet.

COPYRIGHT
All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of and protected by Australian and International copyright laws.
No part of this website may be reproduced without the express, written permission of Sydney Pearl Cruises Pty Ltd.